Privacy Policy
This Privacy Policy explains how Spin Panda Casino collects, uses, stores and protects the information you provide when you visit our website or use our online gaming services. We are committed to handling your personal data responsibly and transparently.
Information We Collect
Information Provided by Users
The casino may collect information provided during registration, account verification, or when you participate in our games and promotions. This can include details such as your name, date of birth, email address, contact information and payment details necessary to manage your account and process transactions.
We may also collect information you voluntarily submit when contacting customer support, participating in surveys, or engaging with other features on the site.
Technical and Usage Data
Certain technical and usage data may be collected automatically when you access our platform. This includes your IP address, browser type and version, device operating system, pages visited, time spent on the site, and referral sources. This information helps us understand how our services are used and how we can improve the player experience.
How Information Is Used
We use the information we collect to provide, maintain and improve our gaming services. This includes creating and managing your account, processing deposits and withdrawals, offering customer support, personalising your gaming experience, and sending important service-related communications.
Information may also be used for security purposes, fraud prevention, meeting legal and regulatory obligations, and carrying out statistical analysis to develop and enhance our offerings.
Data Sharing
Information may be shared with service providers where necessary to support our operations. These trusted partners assist with payment processing, identity verification, customer support, marketing communications, and technical infrastructure.
We only share the minimum amount of data required for these purposes and require our service providers to maintain appropriate safeguards. We do not sell your personal data to third parties for their own marketing purposes.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enable certain features of the website, remember your preferences, analyse site traffic and improve functionality. These technologies may collect information about your browsing behaviour on our platform.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use some features of the casino.
Data Retention
Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, we take steps to securely delete or anonymise the information.
Data Security
We take reasonable organisational and technical measures to protect your personal data from unauthorised access, accidental loss, misuse or alteration. This includes secure servers, encryption where appropriate, and regular review of our security practices.
While we strive to protect your information, please be aware that no method of electronic storage or transmission over the internet can guarantee complete security.
User Privacy Requests
Users may contact support regarding privacy-related requests, including accessing the personal data we hold about them, requesting corrections, or asking for deletion of their information where appropriate.
We will respond to such requests promptly and in line with applicable requirements. For any privacy concerns, please reach out to our customer support team who will be happy to assist.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be posted on this page with the date of the most recent revision clearly indicated.
We encourage you to review this policy periodically so that you remain informed about how we collect and use your information. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Last updated: June 2025